Whether inquiring about bespoke commissions, global orders, or BETP artisan partnerships, our team in Gaborone is ready to assist.
Our flagship boutique, fulfillment hub, and administrative offices are located in Gaborone, Botswana.
Plot 209, Fairgrounds Financial District
Gaborone, Botswana
Client Concierge: info@heritagebw.com
BETP Partnerships: betp@heritagebw.com
Wholesale & Trade: wholesale@heritagebw.com
Main Line: +267 390 0209
WhatsApp Concierge: +267 71 000 209
All client inquiries, order status requests, and partnership requests are acknowledged within 24 business hours by our concierge team.
We ship worldwide via carbon-neutral courier services. All shipments include full insurance, tracking, and localized customs clearance options.
Every authentic Heritage Chafkop creation features an embedded QR digital certificate. Scan the tag on your physical item to view its artisan maker and district details.
Yes, our Private Concierge handles bespoke luxury leatherworks, custom woven pieces, and high-volume corporate gifts featuring custom monogramming.
Through our BETP initiative, we partner with specialized craft guilds across Ngamiland, Ghanzi, Thamaga, Kweneng, and Kgatleng districts.